FAQs

Frequently asked
questions.

Greywater reuse and Aqua Gratis, in plain terms.

What is greywater?

Greywater is gently used water from showers, baths, bathroom sinks and washing machines. It does not include toilet water or kitchen sink waste.

Aqua Gratis captures bath and shower water only, processes it and uses the greywater to flush toilets.

Will a greywater system change how I use my home?

Not at all. Treated greywater is supplied automatically to the toilets. You use baths, showers and toilets just as before.

Does greywater reuse require major plumbing work?

Not always. In new builds it is very easy and cost-effective to integrate. Retrofits are possible in most cases; a plumber will need to assess pipe access and space.

Does the water smell?

A properly installed and maintained system produces odour-free treated water. Smells only occur when greywater sits untreated for too long, which modern systems are designed to prevent.

How much maintenance is required?

Minimal. Aqua Gratis needs an annual service: filter checks and a water treatment top-up.

Why should I consider installing a greywater system?

To save water and money, reduce environmental impact, increase your home’s resilience during droughts and contribute to sustainable urban water management.

Something else? Contact us